BY VWEDE OVERAH
The
foremost goal of any business, big or small, is to make profit and grow. How do
you achieve profitability and business expansion?
Achieving
this isn’t an uphill task as it takes knowledge, determination and skillful
direction. Definitely, effective marketing also plays a key role here. Success
formula for one business may not necessarily be the same for another, but
certain action plans are common factors that drive business success. Again, these
will translate to success if only they are understood and well applied how and
when necessary.
Briefly,
we would look at some marketing ideas that could influence the growth of about
any business from cradle to maturity with little or almost no spending.
Marketing,
as we know, is the key to success in just about all businesses. Hence, it is
not unusual for a mediocre product with great marketing to overtake a good
product that is poorly marketed. The question here is: since small and
medium-sized businesses can’t afford the luxury of spending on blockbuster
marketing ideas for their products or services what is the way out? What can
you do to improve their marketing results?
The
answer is simple: pay attention to what big companies (as well as other small
businesses) do to introduce and promote their products, and then adapt their
marketing techniques to meet your own target clients and budget.
Here
are some marketing ideas to consider:
Form strategic alliances with other
businesses: Look out for
businesses that would interest your target market and explore ways you can work
together. Whether you actively market each other’s services, or team up to
jointly work on clients’ jobs, strategic alliances can extend your reach and further
enhance your bottom-line.
WEBSITE – Get a functional website for your business if you haven’t
already done so. The world is now a global village. Make it much easier for
people to locate and get in touch with you.
Segment your market and create products or develop areas that would appeal
specifically to the needs of each segment of your audience.
Be different: As a small business owner, emulate the techniques of bigger
businesses. Study you competitor, find something that distinguishes you from
them – and then promote the difference. The difference could be your slogan, a
key difference in your product, or even a perceived difference. For instance,
are the cakes you produce fluffier and more colourful? Are your services via
your website and across all social media network?
Expand into new markets: Sell your vegetable products to local restaurants and
catering facilities as well as directly to consumers; if you sell computer
accessories to small businesses, look into soliciting business from bigger companies,
and federal, state or local government agencies.
WEBSITE – Get a functional website for your business if you haven’t
already done so. The world is now a global village. Make it much easier for
people to locate and get in touch with you.
SOCIAL MEDIA –
A lot of people are on one form of social media network or another. Know the
social networks your customers participate in, and then spend a few minutes a
day participating in the one or two most customers use.
Send a card or postcard to
customers to remind them when they need to come
back for a check-up, or to remind them in advance of an appointment scheduled
months in advance. These could also be facilitated using emails.
Talk to your customers – Make it a habit to ask them for feedback. Ask them what
you can do to better serve their needs. This could be done formally of
verbally. If you see a trend in what’s being asked for, act on it.
Send email to your customers: Plan regularly scheduled emails or Newsletters providing
your customers with discounts and special offers, product tips, helpful hints
for improving their business or their personal lives, or other information that
will help them remember you and visit your store or website again.
SEEK REFERRAL - Ask your customers to give you referrals. Happy customers
will readily oblige you, especially if there is an incentive tied to it.
Give away something useful with a purchase over a certain amount, you might give an
inexpensive neck scarf with clothing purchases, or a make-up kit to frequent
customers to your hair salon.
Be proactive and be persistent. Consistent marketing is key to success for any small
business. Always follow up with prospective and lost clients. You have to keep
at it until you achieve desired result. Then, if you want to continue your
momentum, you have to keep on marketing.